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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eman Abbas

October 1, 2024

5  out of  5
rating by Eman Abbas
"Great customer service, informative and professional advice 🥰"
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Dan Neeway

September 15, 2024

1  out of  5
rating by Dan Neeway
"After promising a rate and a policy, I found out SIX WEEKS LATER from my mortgage holder that I was without hazard insurance. I had to call the SF rep to learn that the SF underwriters wouldn't insure the house until the 15 year old roof with 30 year shingles was replaced. When challenged, the SF rep at this office threw his hands in the air and said there was nothing he could do. In a world of shady insurance practices, I've never been less impressed than I was by this bait and switch dealing. Gibran will blame my change on the underwriters but it is the customer service that drove me away. I was proven right when Gibran himself left a threatening voicemail shortly after making this initial post. Now he won't do what he is legally obligated to do and release me from coverage after I've secured coverage elsewhere. It's been a month-long battle. And they show no sign of a good faith resolution."
We responded:
"Hello Dan, I am sorry you had this experience. Underwriting decisions are beyond the agency's control. In this instance they refused to insure your home further because of the condition of the roof. We wish we could have done more for you. When you replace/repair the roof we would be happy to try again. "
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Steve Kent

June 3, 2024

5  out of  5
rating by Steve Kent
"Yume is the best. Incredibly helpful and very kind."
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Pete Girgis

April 22, 2024

5  out of  5
rating by Pete Girgis
"Outstanding Service by Gibran Zogby When Gibran Zogby of State Farm Insurance offered to visit us as we were crushed by the recent storm, we didn’t expect the extraordinary level of service that was to follow. Gibran didn’t just come to our home; he brought with him a wealth of knowledge, a listening ear, and a commitment to find us the right insurance solution. Gibran’s dedication to going the extra mile for his clients shone through in every interaction. He patiently worked with my family and me, navigating through our concerns and preferences to arrive at a solution that felt tailor-made for us. His ability to translate complex insurance jargon into clear, understandable terms was a breath of fresh air. We are immensely thankful for Gibran’s professionalism, his empathetic approach, and his unwavering focus on our satisfaction. It’s rare to find someone so dedicated to their clients’ well-being. If you’re in search of an insurance agent who truly cares, Gibran Zogby is the name you can trust."
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Jesse Beck

January 21, 2024

3  out of  5
rating by Jesse Beck
"Once, the people at State Farm told me to drop a form at his office. The man inside was very rude and told us to not just stop by because he had a conference call. They made me deal with the at-fault driver's insurance company myself. Turned out I totally got screwed because I don't know anything about accidents because I've never had one. My insurance has gone up by $50 a month and I was told to call his office which I did and I never received a return call. Giving the three stars because he was very nice when I got in an accident. Even though he constantly kept reminding me that since it wasn't his drivers fault, he didn't even need to be talking to me."
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Nicholas Hale

March 4, 2023

5  out of  5
rating by Nicholas Hale
"Yume is my go to guy to eloquently answer my insurance questions. When my car was involved in an accident, he helped me layout all of my options so I could make an informed decision. State Farm also (for me) is the cheapest insurance around, so it's definitely a no brainer."
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Cody Miller

January 24, 2023

1  out of  5
rating by Cody Miller
"Waiting 2 days just to receieve a car insurance quote, no email responses or anything. Have been with this agent for years, including house insurance, so they already have my info. The fact I cant get instant quote, is enough to want to leave State Farm"
We responded:
"Hi Cody, I'm sorry you had difficulty getting a quote. My agency is passionate about customer service. I see that your initial request was made on Sunday and my local office rests on Sunday. Sometimes you can get help on StateFarm.com when we are closed. We respond to email requests within 1 business day. According to our logs we did respond to you on Monday. When our policyholder's need something urgently we usually suggest that they call our local office as opposed to email because we do not go home without returning every call that comes in before 4:00PM. I have since heard directly from my team that your request has been resolved. Please let me know if there is anything else we can do to help. -Gibran "
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Antoine

November 26, 2022

5  out of  5
rating by Antoine
"Every time I have a question or a concern about my insurance, employees are ready and willing to help. Its nice to talk to a person for a change instead of a 1-800 number or website. Never had a bad experience with this agency."
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Alex Kaiser

August 3, 2022

5  out of  5
rating by Alex Kaiser
"Gibran is great! My family has been with Gibran as our agent for many years now."
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Aurora Myers

August 11, 2021

5  out of  5
rating by Aurora Myers
"Yume went above and beyond my expectations by generously spending so much extra time with me to go over all of my granular questions and hypothetical scenarios. He explained everything so thoroughly, gave me objective advice, and made the entire process so comfortable and reassuring. Not once did it feel like a sales call. I knew he had my best interests in mind, and he made sure I understood everything comprehensively before making a decision, no pressure whatsoever. 100% highly recommend working with Yume and his team. They are incredibly thorough, genuine, and generous with sharing their time and expertise."
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Ronnie yaacoub

June 24, 2021

5  out of  5
rating by Ronnie yaacoub
"We have been with Gibran for 15 years and the team has never failed to meet my needs. Thanks Yume for your prompt responses and help with our policies. Everyone is so professional and never fail to impress."
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Jacey Potter

April 1, 2021

5  out of  5
rating by Jacey Potter
"I have had State Farm for quite a few years and I couldn't be happier! Laura and Yume have been amazing. Every time that I hear a State Farm commercial and the "like a good neighbor" jingle, I think to myself how well these two fit the bill. When I was purchasing my first home and was offered home owners insurance, I proudly told them "I have State Farm". Honestly, I don't see myself ever changing insurance."
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win7 hslaw

March 25, 2021

5  out of  5
rating by win7 hslaw
"Saved hundreds by switching to State Farm, and a painless comfortable process with the help of this excellent agency! These folk are always responsive, thorough, and helpful!"
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Kimberly

July 5, 2020

5  out of  5
rating by Kimberly
"Great service and coverage. Quick contact after submitting for a quote to review and ensure all my coverage needs were met. They're always available when I have questions or I think changes in coverage may be necessary so I know what my options are."
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Jim Barber

September 13, 2019

5  out of  5
rating by Jim Barber
"Been my agent for years always helpful and fair."
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Jessy Bjur

March 19, 2019

5  out of  5
rating by Jessy Bjur
"The service I have received from Laura has been excellent. Quick response time, efficient and always goes out of her way to check all possible avenues to make sure I am getting the best/cost efficient policy possibly. 5 stars!"
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Tryon Chalet

February 22, 2019

5  out of  5
rating by Tryon Chalet
"Great agents, always easy to talk to and respond quickly"
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Jim Calko

February 22, 2019

5  out of  5
rating by Jim Calko
"I've been a customer of Gibran's for almost 10 years, he's always taken care of us getting us the best deal and helping us when we needed the insurance."
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Kelly Brown

February 18, 2019

5  out of  5
rating by Kelly Brown
"Life is stressful. I’m so glad I can rest easy knowing that my insurance is taken care of by consummate professionals who make sure I have the information I need and the best rates available. The customer service is exemplary."
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HomeschooledPrankster

February 12, 2019

5  out of  5
rating by HomeschooledPrankster
"Gibran Zogbi really goes to bat for his clients! When you have a claim he and his amazing staff are right beside you every step of the way. His background and experience really help him stand out. In addition, his staff is friendly, reliable and competent. They make a great team to serve their clients."
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Karam Family

February 10, 2019

5  out of  5
rating by Karam Family
"Customer service is excellent, and the agent and his staff truly care about you and your insurance needs. They go out of their way to make sure you have a wonderful experience."
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Ana Ramirez

March 28, 2018

1  out of  5
rating by Ana Ramirez
"I been requested my inf for more than a month since I found a cheaper insurance and till now I haven't received my request inf"
We responded:
"Unfortunately, I am unaware of any encounter you are referring too. I would be happy and appreciative for the opportunity to discuss your experience with our agency. We pride ourselves on providing the highest level of customer service which is one reason we have been so successful. Please consider calling, emailing, or stopping by."
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Kathleen Miller

December 25, 2017

5  out of  5
rating by Kathleen Miller
"Unequaled customer service from consummate professionals. Recommended without hesitation."
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M Z

October 21, 2016

5  out of  5
rating by M Z
"People there really know how to take care of you!"
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DC Smith Enterprises

October 18, 2016

5  out of  5
rating by DC Smith Enterprises
"These guys have great service,go in and say hi"